Hotline & technical Support

Picture of people working for our hotline

You have a current problem with your tool or software customization?

Our free hotline will help you if your workplace is threatened by a standstill because of a computer- or software-based problem.


Free Hotline: +49 2304 946 118

Monday to Thursday: 08.00 am to 04.30 pm
Friday: 08.00 am to 12.00 am


Questions outside of our service times

If the hotline is currently occupied, or your concerns occur outside of our service times, we are always available by mail. Within a working day or faster you will receive an answer from us. For faster processing, you can send us your problem to the following e-mail addresses: