Hotline & technical Support
You have a current problem with your tool or software customization?
Our free hotline will help you if your workplace is threatened by a standstill because of a computer- or software-based problem.
Free Hotline: +49 2304 205 250
Monday to Thursday: 08.00 am to 04.30 pm
Friday: 08.00 am to 12.00 am
Questions outside of our service times
If the hotline is currently occupied, or your concerns occur outside of our service times, we are always available by mail. Within a working day or faster you will receive an answer from us. For faster processing, you can send us your problem to the following e-mail addresses:
- General questions: info.reha@papenmeier.de
- Information about software: softwaresupport@papenmeier.de
- Technical information: technischersupport@papenmeier.de
- Details about INDEX printers: brailledrucker@papenmeier.de